Home / Apps / AI FAQ Genie
FAQ
NEWBUILT FOR SHOPIFY
4.9 ★ · 3.1k installs

AI FAQ Genie

Genie reads your catalogue, reviews and past support tickets, then writes the product FAQ your PDP is missing — approved by you, published with schema, in 12 languages.

No liquid editsWorks on OS 2.0 themesFree migration
GENIE · DRAFT REVIEWgenerating…
SOURCE · 42 reviews · 118 tickets · product data
Does this fit true to size?
It runs true to size for chest and shoulders; 3 of 42 reviewers sized up for sleeve length.
from 42 reviews
Can I return an item bought on sale?
Yes — sale items follow the same 15-day return window, refunded to the original payment method.
from 118 tickets
Is the wool mulesing-free?
Yes, our merino is certified non-mulesed and sourced from accredited Australian growers.
from product data
1 of 3 drafts approved · publishing to 1,240 product pages
−31%
Pre-sale tickets
Median across 340 stores, 60 days after install
+18%
PDP → cart rate
Measured on stores with 500+ daily sessions
4 min
Median setup
Install to first published FAQ block
12
Languages
Including Hindi, Marathi, Tamil and Bahasa
Features

Everything the app does, without the fluff.

Drafts written from your own data

Genie ingests product fields, review text and resolved support tickets, clusters the recurring questions, and writes answers in your brand voice. Nothing publishes until you approve it.

Ticket clustering finds the real questions
Brand voice profile learned from your copy
Per-product and per-collection FAQ sets
Bulk approve across a whole collection
Draft review queue 2400×1050 · drop screenshot here
Setup

Live in three steps, about four minutes.

01
Install from the Shopify App Store

One click. The app reads your catalogue and current settings. No code, no theme backup needed.

Takes ~40 seconds
02
Approve your first drafts

Genie shows clustered questions with sources. Approve, edit tone, or reject — then bulk apply to the collection.

Takes ~3 minutes
03
Drop the block in your theme

Add the app block to your template in the theme editor, position it, and publish.

Takes ~1 minute
Pricing

Priced per store, not per pageview.

Switch to annual, save 20%
StarterSOLO
₹399/mo
A$11 · US$7 · billed monthly
Under 300 products and a single market. Everything essential, nothing you will not use.
300 products
1 market / language
Theme app block
Email support
14-day free trial
Choose Starter
GrowthMOST PICKED
₹999/mo
A$27 · US$18 · billed monthly
Up to 10,000 products, multi-market rules and full analytics. Where most stores land.
10,000 products
6 markets / languages
Revenue attribution
Klaviyo & Omnisend events
Priority chat, 1h median reply
Start free trial
ScalePLUS
₹2,499/mo
A$68 · US$44 · billed monthly
Unlimited catalogue, all markets, multi-store and API access.
Unlimited products
All markets & languages
Multi-store management
API + webhooks
Named CSM, 1h SLA
Choose Scale

What merchants say

★★★★★3 weeks ago

We sell 1,200 apparel SKUs. Genie wrote FAQs I would have written myself, in Hindi and English, and our pre-sale WhatsApp queue got noticeably quieter.

Kalaa Studio · Jaipur, India
★★★★★1 month ago

The schema markup alone was worth it — two of our PDPs now show FAQ rich results. Setup genuinely took under five minutes.

Bondi Brew Co · Sydney, Australia
★★★★★2 months ago

I was sceptical about AI copy near our product pages. The sourcing view convinced me: every answer points at a review or ticket.

Northfield Co · Austin, USA

Questions, answered

Will Genie invent answers it cannot verify?

No. Every draft is grounded in a source you can see — product fields, a review, or a resolved ticket. If there is no source, Genie flags the question instead of answering it.

Will this slow my storefront down?

No. Every widget renders as a theme app block with no render-blocking JavaScript — median added weight is under 6KB of HTML.

Do I have to edit theme code to install it?

No. Drop the app block into your Online Store 2.0 theme editor. Nothing is left behind if you uninstall.

Can you migrate my existing app's data?

Yes. Send an export or grant access and our team migrates it free, usually within one business day.

Which plan do I need for a large catalogue?

Growth covers most stores. Above 10,000 products, Scale removes the cap and adds multi-store management.