Legal

Privacy policy

Last updated 2 July 2026 · App Club Softwares Pvt Ltd, Pune, India · applies to all nine apps

In plain English
We process the minimum store and shopper data each app needs to work, we never sell it, and you can export or delete it at any time. Shopper emails and phone numbers collected by our apps belong to you, the merchant.

1. Who we are

App Club Softwares Pvt Ltd (“App Club”, “we”) is registered in Pune, Maharashtra, India, with operating desks in Melbourne, Australia and Austin, USA. We act as a data processor for merchants and a data controller for our own account records.

2. What we collect

The data collected depends on the app installed. Across our apps this may include:

·Store data: shop domain, plan, theme, product and variant records, inventory levels
·Shopper-provided data: email address, phone number, wishlist and waitlist entries, review content
·Usage data: widget impressions, clicks and app admin activity, used to produce your reports

3. How we use it

We use store and shopper data only to provide the app features you enable, to send the notifications your shoppers requested, and to produce the analytics shown in your dashboard. We do not sell data, and we do not use shopper data to train third-party models.

4. Sub-processors

We use a small set of vendors to run the service, including Shopify, AWS (Mumbai, Sydney and Oregon regions), our email delivery provider and our WhatsApp business solution providers. A current list with locations is available on request or in your admin.

5. Data location and retention

Data is stored in the AWS region closest to your store — Mumbai for Indian merchants, Sydney for Australian merchants, Oregon for US merchants. On uninstall, app settings and shopper records are retained for 30 days and then permanently deleted.

6. Your rights

Under India’s DPDP Act, the Australian Privacy Act and the GDPR where applicable, you and your shoppers can request access, correction, export or erasure. Requests to privacy@shopifyappclub.com are actioned within 30 days, usually within three business days.

Questions about this document?

Write to legal@shopifyappclub.com. For data processing agreements or security questionnaires, our team usually turns them around in two business days.

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